 We want to make getting in touch with us as easy as possible therefore you can call our Customer Contact Centre 24 hours a day 7 days a week and all calls are free from a landline.
If your mobile phone deal includes free landline calls dial 0122 762 0800 and follow the instructions. You will be asked to enter the 0800 number you wish to call followed by the hash key (#) this then puts you in contact with us for free.
Our experienced Customer Service Advisors are available to take your call, we aim to answer 80% of calls within 20 seconds and deal with your query there and then, if however your query is more complex we will refer you to someone who can help and someone will call you back within 24 hours.
Our Customer Service Advisors are ready to help you, report a repair, apply for a home, report Anti-Social Behaviour, make a complaint, manage your rent account or answer any other question you may have regarding your home or tenancy.
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Write or Visit:
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Head Office
Four Housing Group
Three Rivers House
Abbeywoods Business Park
Pity Me
County Durham
DH1 5TG
(Office Opening Times are
8.30am to 4.30pm Weekdays)
Download a
Map
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Call:
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08000 461 452 (Freephone number 24 hours, 7 days)
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Email:
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contact@4hg.co.uk
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Head Office On Street View:
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View Larger Map
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Four Housing Group handles your personal details in a secure and confidential manner.
If you are a customer, when calling the office you will be asked certain security
questions to validate your identity.
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